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ABOUT US

Who and what is PARAX?

PARAX is a trademark of PARAX GmbH (limited liability) based in Bönen. Behind the company are the two founders and owners Fridolin Förster and Torben Siegert. Together they develop high quality and functional wall mounts for your bike. -> Experience more in our magazine


Where does the name PARAX come from?

The name originated from the shape of our first bicycle wall mount. It forms a parallelogram when viewed from the right perspective. The parallelogram then became PARAX. Just like the parallelogram, PARAX stands for clear geometric shape and minimalist design.


How did we get from the idea to the first product?

After a long development period we decided to launch the D-Rack on the Crowdfunding platform Kickstarter. Here buyers have the possibility to buy a product before the actual production to enable the realization and financing of the first small series. More about Kickstarter can be found in our Magazin

How can you reach us best?
The easiest way is to write to us via the contact form and let us know your wishes or questions. You will receive an answer by e-mail as soon as possible. For urgent information and help you can call Torben at +49 (0) 151 14 095 054.

OUR PRODUCTS

How did you get the idea for your first product?
As a student Torben needed a suitable place in his flat to store his racing bike. The idea for the D-Rack was born due to a lack of space. -Find out more in our Magazin.
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Do I need size M or L for my bike?
Whether you need M or L depends on your desired product. For the S-RACK you will need M for a handlebar width of up to 50 cm. For over 50 cm (up to 70 cm) you should use size L. The D-RACK size M is suitable for a handlebar width of up to 52 cm and size L up to 66 cm. The U-RACK is suitable for any type of bicycle.
Do I have to fix my front wheel?
If you want your bike to hang straight and the handlebars not crooked, you should definitely fix your front wheel. If you don’t fix it, your front wheel will probably keep turning. With the leather band you can protect the wall from dirt and streaks. We also think that it looks great too!

PAYMENT & SHIPPING

How can I pay for my products in your shop?
We offer you the following payment options:
PayPal, credit card, ApplePay, GooglePay, Sofort, bank transfer & Klarna.
What does shipping cost?

Shipping within Germany is free. Shipping to EU countries costs €10 – on our country shops (parax.at, parax.fr, parax.it, parax.es, paraxstore.eu) this is already included in the price. We ship free of charge to Switzerland, the United Kingdom and all other countries; import duties may apply there. Exception: mounting accessories & spare parts. You can find all delivery times in our shipping table.

Why does the price change when I choose a different delivery country?

Shipping is already included in our country prices: for deliveries to other EU countries, the product price is therefore €10 higher, but no shipping costs are added at checkout. The total is the same as the German price plus €10 shipping. We deliver to Germany at the German price with free shipping.

May I return my goods?
You can return your products in their original condition. When returning the products must be in an undamaged condition for a full refund. The product must be well packed. Especially if the product contains wood, you must make sure that it is sufficiently protected.
How do you handle returns?
If a product is unexpectedly not what you want, you can return it to us within 14 days. Please send us a message via our contact form. At the moment we do not offer free return shipping.
When do I need to order so that my parcel arrives in time for Christmas?

For your parcel to arrive by Thursday, 24 December 2026, please order by (each inclusive):

  • Germany: Sun, 20 Dec 2026
  • Belgium, France, Luxembourg, Netherlands, Austria, Switzerland: Thu, 17 Dec 2026
  • Italy, Spain, Denmark, Poland, Czechia, United Kingdom and other countries: Wed, 16 Dec 2026
  • Baltic states, Finland, Greece, Malta, Norway, Cyprus and rest of Europe: Tue, 15 Dec 2026
  • Rest of the world: Thu, 3 Dec 2026

You can find all countries in detail in our shipping table. The dates are based on DHL deadlines and come without a delivery guarantee.

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